I really want my (insert young relative) to test but they won't because they don't care about anything

I sat at my new desk inside the cubicle within the office in the middle of the city in which I have lived for most of my life. This is what I've been working for my entire life. Stability. For the first time in a very long time, I was completely focused. I had dreamed of taking part in a job that didn't involve 1. vomiting children 2. selling windshield repair services at gas stations to people that just wanted to be left alone. Okay, I dreamed mostly of number 2.

I had already received training and had started to understand the endless possibilities that genetic testing for genealogy can provide. I was into it. I was there. My first call rang and I picked up super excited to be able to hear a super excited customer tell me about how much they love me and our company and life. 'Hello, this is Jeremy. How can I help you?'. 'Is this, is this thing working.' (I am paraphrasing). 'Charles, put the phone down, I got it. I GOT IT. No the cable guy hasn't come. Hello, are you there?' 'I'm still here, ma'am. How can I help you?' The light of ten years of self-improvement that had filled my eyes started to dwindle. 'Yes, my grandson, you know him?' 'No, ma'am I don't really know him.' 'My grandson, he doesn't even care...about any of this. I told him, how can you not care? This is your ancestry!' 'Ma'am, I don't really know...' 'I BOUGHT a test for him. With my OWN money, and THIS is the thanks I get?' At this point I couldn't begin to imagine how a young man couldn't give his poor grandmother 5 minutes to take a cheek swab test.

Ten years earlier, I sat at my desk inside the classroom within the university in the middle of the city to which I had recently moved. I didn't want to be here. I wanted to be back home. I wanted to be back with my friends. I wanted to be back in bed. I wanted to be 18 again. 17. I shouldn't have applied to college. I shouldn't have done what I thought I was supposed to do. My friend went straight from high school to becoming a used car dealer. I should have been a used car dealer. I drove a used car. I liked wearing tacky suits. There was even a used car dealership near my house. I was not currently near my house. I wished the sociology professor would just stop talking so that I could go back to my dorm and sleep. I knew how to do sleep. Maybe I can quit now and become a sleep...study...mentor? Is that a thing? Can it be? What is sociology, anyway?

Back at my desk, I remembered who I was years ago and how far I'd come. I suddenly realized why that grandson wouldn't take a test. Why should he care? He's too worried about having to deal with the life of a however-old-he-is-year old. Stress and anxiety can make a 5-minute responsibility is not possible. Sometimes you just want to lie in bed for a year. Sometimes you just want to sell used cars. Maybe he didn't speak to his grandmother anymore because there was a rift in the family. Maybe he has bad breath.

As I paused to think about all of this and provide myself with most pointless physiological interpretation about a routine phone call, the 20 seconds that I had taken to pause to think about it came rushing back to me. The caller was still yelling. 'Hello?! Are you there? Can you talk to him? Maybe a young man like yourself can get through to him. His name is Jason.'

A lot of people I've come across since then have expressed frustration about getting reluctant family members to test. Sometimes, you have to put yourself in someone else's shoes before you react.

'Yes, ma'am. I'll call him for you.'